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Welcome to Furniture Decoration Shop! We’re dedicated to helping you create a beautiful home with our curated furniture and decor. Below, you’ll find answers to common questions about our products, delivery, returns, and more. If you need further assistance, feel free to contact our customer service team.
Product Questions
What types of products do you offer?
We specialize in home furniture and decor, including area rugs, bedding, dining room sets, lighting, and more. Our collections feature stylish and functional pieces to transform any space, from bedrooms to dining areas.
Are your products high-quality?
Yes! We focus on delivering quality pieces that combine durability with elegant design, ensuring your home looks and feels inviting.
Do you have product collections?
Absolutely. We offer curated collections like Bedding Collections to help you coordinate your home decor seamlessly.
Delivery and Shipping
How long does delivery take?
- Standard Shipping ($12.95): Delivered via DHL or FedEx in 10-15 days after dispatch.
- Free Shipping (on orders over $50): Delivered via EMS in 15-25 days after dispatch.
Where do you deliver?
We ship worldwide, excluding some Asian regions and remote areas due to logistics. Our checkout system will verify if we can deliver to your address.
Can I track my order?
Yes, Standard Shipping with DHL or FedEx includes full tracking. For Free Shipping via EMS, tracking may be limited.
Returns and Refunds
What is your return policy?
You have 15 days from the delivery date to initiate a return. Please refer to our Returns Policy for detailed instructions and conditions.
How do I start a return?
Contact our customer service at [email protected] with your order details, and we’ll guide you through the process.
Payment and Account
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions.
Do I need an account to shop?
No, you can checkout as a guest. However, creating an account allows you to track orders and save preferences for faster shopping.
Customer Service
How can I contact you?
Reach us at [email protected] or call . We’re here to help with any questions!
What if I have issues with my delivery?
If there’s a problem, contact us immediately. We’ll work with our carriers to resolve it promptly.
Thank you for choosing Furniture Decoration Shop to bring style and comfort to your home. Happy decorating!