Welcome to Furniture Decoration Shop. These Terms and Conditions govern your use of our website and purchases from our store. By accessing our website or making a purchase, you agree to be bound by these terms.

1. User Obligations and Responsibilities

Account Registration

When creating an account with us, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and promptly update your account information
  • Keep your password secure and confidential
  • Notify us immediately of any unauthorized use of your account
  • Accept responsibility for all activities that occur under your account

Prohibited Activities

You agree not to:

  • Use our website for any illegal purpose or in violation of any laws
  • Submit false or misleading information
  • Attempt to gain unauthorized access to our systems
  • Interfere with the proper functioning of our website
  • Use our website to infringe upon any intellectual property rights

2. Products and Services Description

Product Information

We take great care in selecting each item in our collection, which includes:

  • Area Rugs and Doormats
  • Bar + Counter Stools, Bar Carts + Bar Cabinets
  • Bath Mats and Bedding Collections
  • Bedroom Furniture including Beds, Headboards, and Dressers
  • Lighting solutions including Ceiling Lighting and Chandeliers
  • Dining Room Furniture including Tables, Chairs, and Benches
  • Comfort items including Blankets, Duvets, and Benches

Product Representation

While we strive to accurately represent our products through images and descriptions:

  • Actual colors may vary due to monitor settings
  • Product dimensions are approximate
  • Some items may require assembly
  • Custom or made-to-order items may have specific production timelines

3. Orders and Payment Terms

Order Process

When you place an order:

  • You receive an order confirmation email
  • We process orders within 1-2 business days after payment confirmation
  • You receive shipping confirmation with tracking information once dispatched
  • All orders are subject to product availability

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

Shipping Information

We offer two shipping options:

  • Standard Shipping: $12.95 via DHL or FedEx, delivered within 10-15 business days after dispatch
  • Free Shipping: Available for orders over $50 via EMS, delivered within 15-25 business days after dispatch

Note: We ship globally except for some Asian countries and remote locations. Delivery times may vary based on location and customs processing.

Pricing and Taxes

All prices are listed in US dollars. You are responsible for any customs duties, taxes, or other fees imposed by your country’s import regulations.

4. Returns and Refunds

Return Policy

We want you to be completely satisfied with your purchase:

  • Return Period: 15 days from the date of delivery
  • Condition: Items must be unused, in original packaging, and in resalable condition
  • Return Shipping: Customers are responsible for return shipping costs
  • Refund Method: Refunds issued to original payment method
  • Restocking Fee: No restocking fees apply to eligible returns

Non-Returnable Items

To ensure hygiene and maintain quality standards, the following cannot be returned:

  • Bath Mats & Doormats (final sale for hygiene reasons)
  • All Bedding products including sheets, duvets, and blankets
  • Custom or Made-to-Order items
  • Used or Damaged items not in original condition

Return Process

  1. Submit Request: Complete our Returns & Exchanges Request Form within 15 days of delivery
  2. Receive Authorization: We’ll email you a Return Authorization Number within 2 business days
  3. Package and Ship: Repackage item in original packaging with all tags and accessories
  4. Processing: We process refunds or exchanges within 5-7 business days after receiving your return

Damaged or Incorrect Items

If your item arrives damaged or you receive an incorrect product, contact us within 48 hours of delivery. We’ll arrange for replacement or pickup at no cost to you.

5. Intellectual Property

All content on this website, including but not limited to:

  • Text, graphics, logos, and images
  • Product descriptions and specifications
  • Website design and layout
  • Photography and visual elements

is the property of Furniture Decoration Shop or our content suppliers and is protected by international copyright and intellectual property laws.

You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

6. Limitation of Liability

Furniture Decoration Shop shall not be liable for:

  • Any indirect, incidental, or consequential damages arising from your use of our products or website
  • Delays in delivery due to circumstances beyond our control, including but not limited to customs delays, weather conditions, or carrier issues
  • Minor variations in product color, texture, or finish that may occur in natural materials
  • Damages resulting from improper assembly, installation, or use of products

Our total liability to you for any claim shall not exceed the purchase price of the product in question.

7. Privacy and Data Protection

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms, explains how we collect, use, and protect your data.

8. Governing Law and Dispute Resolution

These Terms and Conditions are governed by the laws of the State of Indiana, United States. Any disputes shall be resolved in the courts of Marion County, Indiana.

9. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website after changes constitutes acceptance of the modified terms.

10. Contact Information

If you have any questions about these Terms and Conditions, please contact us:

Email: [email protected]

Address: Furniture Decoration Shop, 4838 Elk City Road, Indianapolis, IN 46205, United States

Response Time: Within 1-2 business days

Thank you for choosing Furniture Decoration Shop. We appreciate the opportunity to help you create your perfect home.